CUPhone 24-Hour Audio Response Teller

CUPhone is cPort Credit Union's 24-hour audio response teller. With CU Phone you can access your account information, make transfers, and more, 24 hours a day, 7 days a week. You'll receive fast, up-to-date account information any time, any place, with this convenient and FREE time-saving service.

 


As of October 2013, we have upgraded our CUPhone service to add more flexibility and features including:

  • Speech recognition option for ease of use
  • "Expert Mode" to simplify call flow for frequent users
  • No need to enter an institution number
  • Enhanced security features

 

For more information about the CUPhone upgrade, please call 1-800-464-0253 to speak with a Member Service representative.


 

You Can Use CUPhone to Access Information About Your Accounts, including:

  • Account balances
  • Deposit amounts
  • Check clearings
  • Loan balances
  • Loan payment amounts and due dates

 

Complete Financial Transactions such as:

  • Account-to-account transfers
  • Withdraw funds by check
  • Transfer funds to pay on a loan
  • Cross-member transfers

 

Getting Started:

  • To get started with CUPhone, dial toll-free 1-888-306-0033.

Listen for the following account options:
Press 1 for Account and Loan Balances
Press 2 for Account History
Press 3 for Funds Transfer Activities
Press 4 for Share or Loan Withdrawal by Check
Press 5 for Interest Rates
Press 6 for Account Management

  • When prompted, enter your Member Number and additional identity verifying information set set up your CUPhone Personal Identification Number (PIN).
  • Once you have set up your PIN, you will only need to enter your Member Number and PIN to access CUPhone.

 

Questions about CUPhone?

Call 1-800-464-0253 or stop into one of our branches to speak with a Member Service Representative.

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