CUPhone 24-Hour Audio Response Teller
CUPhone is cPort Credit Union's 24-hour audio response teller. With CUPhone you can access your account information, make transfers, and more, 24 hours a day, 7 days a week. You'll receive fast, up-to-date account information any time, any place, with this convenient and FREE time-saving service.
As of October 2013, we have upgraded our CUPhone service to add more flexibility and features including:
- Speech recognition option for ease of use
- "Expert Mode" to simplify call flow for frequent users
- No need to enter an institution number
- Enhanced security features
For more information about the CUPhone upgrade, please call 1-800-464-0253 to speak with a Member Service representative.
You Can Use CUPhone to Access Information About Your Accounts, including:
- Account balances
- Deposit amounts
- Check clearings
- Loan balances
- Loan payment amounts and due dates
Complete Financial Transactions such as:
- Account-to-account transfers
- Withdraw funds by check
- Transfer funds to pay on a loan
- Cross-member transfers
- To get started with CUPhone, dial toll-free 1-888-306-0033.
Listen for the following account options:
Press 1 for Account and Loan Balances
Press 2 for Account History
Press 3 for Funds Transfer Activities
Press 4 for Share or Loan Withdrawal by Check
Press 5 for Interest Rates
Press 6 for Account Management
- When prompted, enter your Member Number and additional identity verifying information set set up your CUPhone Personal Identification Number (PIN).
- Once you have set up your PIN, you will only need to enter your Member Number and PIN to access CUPhone.
Questions about CUPhone?
Call 1-800-464-0253 or stop into one of our branches to speak with a Member Service Representative.