Like most businesses over the past few months, we’ve had to change how we operate to best support our staff and members during this pandemic. We adjusted our branch hours to better accommodate our employees and decided to temporarily close branches on Saturdays.
Opening our branches back up in a safe and responsible way takes time and planning. In the meantime, we want you to have access to us for all your banking needs. As we continue providing our members with service through our Drive Thru lanes, we want to remind folks that this is not your only option. We have many ways for you to access and use your cPort account without visiting a branch.
All the ways to receive a great experience:
Our Member Care team remains available during normal business hours to assist you by phone at 1-800-464-0253 if you have a question about your cPort account.
Monday-Thursday 8 am-5 pm
Friday 8 am-6 pm
Saturday 8 am-12 pm
cPort’s eBanking has a convenient and easy to use secure messaging center that connects you to a Member Service Representative. Send us a message from online banking, and we’ll get back to you as soon as we can. It’s the first thing our eBanking specialists do each morning we are open.
Learn more about the eBanking Message Center by taking a look at our eBanking Guide and reference page 9 for step-by-step instructions on how to send us a message.
Take advantage of the CUPhone. Call 1-888-306-0033 for cPort Credit Union’s 24-hour audio response teller. With CUPhone, you can access your account information, make transfers, and more, 24 hours a day, 7 days a week. You’ll receive fast, up-to-date account information any time, any place, with this convenient and free time-saving service.
To get started with CUPhone, dial toll-free 1-888-306-0033 or click here to learn more.
If you’re browsing our website, you may also notice we have a user-friendly chat feature available on every page that can help you answer any questions you may have in real-time or point you to a page with additional information that may help. The chat feature also provides you with a list of commonly asked questions.
Frequently Asked Questions
We also put together a list of top questions our Member Service team is asked on a regular basis. Take a look and maybe even have one of your questions answered!