Member Service Representative - Forest Avenue Branch

cPort Credit Union is currently accepting applications for an Member Service Representative for our Forest Avenue Branch location. This position requires prior experience in providing excellent member/customer service, computer knowledge, ability to multi-task and attention to detail. Candidates must have excellent interpersonal skills and enjoy working in a member/customer-focused environment. The ideal candidate will also have experience in customer service within a financial institution or similar position. Saturday hours are required for this position.


Job Duties

  • Opening and maintaining member accounts including Savings, Checking, Certificates, Money Market accounts, etc.
  • Opening and processing consumer loan applications. Accurate and efficient handling of all member information files and records in an organized, secure and confidential manner.
  • Effective communication via telephone, mail and in-person. Attracting potential members by answering product and service questions and providing information about products and services that may be of benefit to the member.
  • Assessing member/customer needs while building, maintaining, and expanding mutually beneficial relationships by recommending products and services.
  • Working as a team with co-workers and contributing to team efforts by accomplishing related tasks as needed.

Location

This position will be located in Portland.


Requirements

Two years’ work experience in a financial institution or customer service position is preferred.


Benefits

cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, dental, vision, life insurance, 401k, paid holidays, vacation time, tuition reimbursement and career advancement opportunities.