photo of laptop and phone for two factor multi factor identification

 As concern for the COVID-19 Pandemic continues to grow people are desperate to find reliable information about the disease and what steps they should be taking for support. Unfortunately, in times of uncertainty like these, scammers will try to take advantage of trusting individuals. In fact, fraudsters have already begun to target people looking to receive aid during this challenging time.

The Attorney General’s Office says it has received reports from Americans who have received emails from official looking websites, asking for personal information in order to receive government assistance.

Here are some helpful hints for members to keep in mind to avoid being scammed:

  • Scammers may ask for PayPal, bank account, or other information, so support funds can be received immediately.
  • Scammers may ask for social security numbers or other personal information under the false pretense they are taking an application.
  • Be on high alert for emails, phone calls or texts from anyone claiming to be the government.
  • Scammers may also offer you a loan or incentive and ask for taxes or fees to be paid in the form of a pre-paid gift card.
  • Be aware of anyone claiming to assist you in receiving a stimulus check, at this time there are no checks being issued. As soon as its available, accurate information about your stimulus check can be found on the IRS website

We will continue to update you with new scams and ways to avoid fraud during COVID-19.

Stay informed by visiting the cPort Member Info HUB  on our website. If you still have questions after visiting the Info HUB, please reach out to us through, our social media channels, or by calling Member Care at 1-800-464-0253. 

Remember, cPort is always here to help. If you receive a suspicious call or text, call cPort directly at 1-800-464-0253. Even if our offices are closed, option 2 on our main menu will connect you to 24/7 card support.