Protect Your Financial Information: Beware of Mobile Text Scams

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In today’s digital world, your financial security is more important than ever. Recently, we have noticed a significant increase in the number of mobile text scams being circulated. These messages often attempt to deceive recipients by disguising as a financial institution. The message may ask you to verify a recent debit card transaction or might claim that your online banking credentials have been “compromised.” They may also ask for details including your online banking username and password or for a 4–6-digit Multi-Factor Authentication (MFA) code.

Once they have this information, they could add your debit card to a digital payment platform like Apple Pay or Samsung Pay and then make unauthorized purchases. Worse, the fraudsters can gain access to your online banking account.

Your Protection

cPort will never text or contact you for your online banking password or debit card PIN. We will also never initiate contact with you and then ask for your MFA code. If you receive such a message, it’s a red flag that someone is trying to scam you.

Keep yourself safe. Remember these rules:

  • Never give out personal information unless you initiate the contact.
  • cPort will never call or text you and ask for your PIN, username or password.
  • Do not open attachments or click on links if you did not request information.
  • Never share a security verification code or eBanking password.
  • Monitor the activity on your accounts regularly.
  • Keep information on your accounts current for proper identification purposes.

What To Do

Should you receive one of these messages, don’t respond or provide any information. Instead, call cPort directly at 1-800-464-0253. Our dedicated fraud prevention team is ready to assist you. If our offices are closed, option #2 on our main menu will connect you to 24/7 card support.

At cPort, we’re committed to helping our members protect their valuable information. We’re here to not only identify threats but also provide you with the knowledge and tools to stay protected.