Careers
cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, a bonus program, and an excellent benefits package to full-time employees including health insurance, dental insurance, life insurance, 401k, paid holidays, vacation time, tuition reimbursement and career advancement opportunities. cPort was named a 2020 Best Place to Work in Maine.
To apply, please send resume and cover letter to [email protected].
Branch Manager
cPort Credit Union is currently seeking an experienced Branch Manager for its Portland branch location. The Branch Manager is responsible for all aspects of operating a financial institution branch, including loan, member service, and teller functions while striving to deliver the best financial experience to our members.
Essential Duties & Responsibilities:
- Develop a cohesive, highly trained, and motivated staff
- Provide informed, professional, and accurate service to members, vendors, and business partners
- Build connections in the local community to develop cPort’s ongoing community efforts
- Evaluate and manage the efficiency of branch operations in support of branch specific and company-wide goals
Location: This position will be located in Portland.
Requirements:
- 3-5 years of branch leadership experience
- Demonstrated proficiency in supervising and motivating employees
- Excellent leadership, coaching, verbal, and written communication skills
- Strong organizational and computer skills
- Commitment to cPort’s core values and vision
- Bachelor’s Degree is preferred
Benefits:
cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, vision, dental, life insurance, 401k, paid holidays, vacation time, sick time, parental leave, tuition reimbursement and career advancement opportunities.
Member Service Representative
cPort Credit Union is currently accepting applications for an Member Service Representative for our Portland Branch location. This position requires prior experience in providing excellent member/customer service, computer knowledge, ability to multi-task and attention to detail. Candidates must have excellent interpersonal skills and enjoy working in a member/customer-focused environment. The ideal candidate will also have experience in customer service within a financial institution or similar position. Saturday hours are required for this position.
Job Duties:
- Opening and maintaining member accounts including Savings, Checking, Certificates, Money Market accounts, etc.
- Opening and processing consumer loan applications. Accurate and efficient handling of all member information files and records in an organized, secure and confidential manner.
- Effective communication via telephone, mail and in-person. Attracting potential members by answering product and service questions and providing information about products and services that may be of benefit to the member.
- Assessing member/customer needs while building, maintaining, and expanding mutually beneficial relationships by recommending products and services.
- Working as a team with co-workers and contributing to team efforts by accomplishing related tasks as needed.
Requirements:
Two years’ work experience in a financial institution or customer service position is preferred.
Benefits:
cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, vision, dental, life insurance, 401k, paid holidays, vacation time, sick time, parental leave, tuition reimbursement and career advancement opportunities.
Member Care Associate
cPort Credit Union is currently accepting applications for a Member Care Associate.
This position is responsible for answering incoming calls, addressing incoming member emails in a timely manner, responding to member messaging and inquiries, dispersing online loan applications and assisting the members with their broad range of needs. This position requires prior experience in providing excellent member/customer service, computer knowledge, ability to multi-task and attention to detail. Candidates must have excellent interpersonal skills and enjoy working in a member/customer-focused environment. The ideal candidate will also have experience in customer service within a financial institution or similar position. Experience with Episys is a plus.
Location:
This position will be based in Portland. Saturday hours are required for this position.
Benefits:
cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, vision, dental, life insurance, 401k, paid holidays, vacation time, sick time, parental leave, tuition reimbursement and career advancement opportunities.
Full-Time Teller - Portland
cPort Credit Union is currently accepting applications for a full-time teller position for the Portland area. Saturday hours are required for this position. This position is paid hourly.
Desired Skills:
- Excellent member/customer service skills
- Accurate cash handling skills
- Computer knowledge
- Ability to multi-task
- Attention to detail
Benefits:
cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, vision, dental, life insurance, 401k, paid holidays, vacation time, sick time, parental leave, tuition reimbursement and career advancement opportunities.
