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Today, fraudsters have access to more consumer information due to recent high-profile data breaches. Because of this, it’s important to stay vigilant and identify red flags when a scammer is trying to steal sensitive information.

Even with the best security measures, scammers can trick victims by impersonating trustworthy organizations. For example, scammers contact victims by phone, text, or email, posing as a financial institution like cPort Credit Union, or a well-known company such as Geek Squad, Netflix, or Amazon. Once they make contact, they will attempt to gather account-sensitive information such as online banking details, a debit card number, verification code, or PIN#. They use sophisticated software that makes it appear as though the phone number or email they are using is from a reliable source. If anyone asks you for sensitive information as listed above, hang up and call cPort at 1-800-464-0253. If our offices are closed, option 2 on our main menu will connect you to 24/7 card support. cPort will NEVER ask you for your PIN# or the 3-digit security code on the back of your card. Under rare circumstances will we ask for your debit card number. 

Follow these rules to prevent future scams:

  • cPort will never contact you to request personal information unless you requested services from cPort.
  • You should monitor activity on your accounts regularly.
  • Keep information on your accounts current for proper identification purposes.
  • Never share a security verification code or eBanking password to access online banking.

We want you and all cPort members to be vigilant and protected against deceptive tactics. cPort’s fraud prevention team is always hard at work making sure your accounts are secure with us. If you ever receive a suspicious call or text, contact cPort Member Care at 1-800-464-0253.